Being Health is not currently in network with any commercial insurance providers, Medicaid or Medicare, but we are working on it. In the meantime, if you have out-of-network benefits, we can provide a superbill for all appointments to help you seek reimbursement from your insurer.
At Being Health, we are committed to fair and transparent pricing. A list of our prices for in-person and virtual services at our Lower Manhattan clinic for all appointment types can be found here.
We also understand that it can be challenging to navigate out-of-network benefits and reimbursement so we have created this guide to help you understand your out-of-network benefits, and if your insurance provides them, how to use them for services you receive from Being Health. Additionally, information about our financing options is detailed below.
Payment is due at the time of service. If you have out-of-network benefits we will create a superbill for you to submit to your insurance company to seek reimbursement.
We accept the following methods of payment:
Personal Credit and Debit Cards
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Cash
Financing
Out-of-network providers are healthcare professionals, clinics, or facilities that do not have a contract with your insurance company, which means that your insurance company does not directly pay for services provided by providers who are out-of-network.
The first place to check is your insurance ID card. Many insurance plans will have benefit information on the card itself. It’s good to know that the term out-of-network is often abbreviated to OON on ID cards. The next step is to review your policy documents online, information sent to you via email, or by calling the member services number on the back of your insurance card.
The best way to find out about your out-of-network benefits is by calling the Member Services phone number on the back of your insurance card and asking the following questions:
Being Health will use your preferred method of payment to automatically charge you once you have completed your session. We will then email you an itemized bill, known as a superbill, which shows CPT and diagnosis codes, our fees, and the amount you paid for the service. You will submit the superbill to your insurance so that they can process the claim.
The reimbursement amount will be specific to your plan, your out-of-pocket costs, and the fee your insurance has set for the services we provide, which may be more or less than the fee we have set for our services.
Please give us a call at 888-668-7600 or email us at hello@beinghealth.co so that we can discuss your out-of-network benefits and potentially identify other ways to help you reduce your out of pocket expenses.
The following list includes the most common CPT codes used by Being Health. You can share these with your insurance provider when you call member services.
* There are no specific reimbursement codes that are reliably able to be used with ketamine infusion sessions. However, during some sessions - depending on the time spent with the psychiatrist - certain reimbursement codes may be used. These are typically 99214 and 90838 (both used together for each session). Please discuss with the Being Health team whether reimbursement codes can be used for your session(s).