Effective Date: July 25, 2023
This website privacy policy (“Privacy Policy”) describes how Mindset Psychiatric Services PLLC ("Being Health", “we”, “our”, or “us”) collects, uses, maintains, shares, and protects personal information collected from users (each, a “User” or “you”) when you visit and interact with our website (“Collected Information”), our other websites on which this Privacy Policy is posted or use our services by or through the Site(collectively referred to as the “Site”). This Privacy Policy also describes your choices regarding the use of your Collected Information and how we communicate changes to this Privacy Policy.
PLEASE NOTE: This Privacy Policy is not intended to and does not cover our collection and use of Protected Health Information (as defined below and under applicable federal law). To learn more about our collection, use and our practices relating to such personal information, please see our Notice of Privacy Practices.
By accessing or using the Site, by accepting the Site’s Terms of Use or by entering into any other agreement with Being Health that governs access to or use of the Site, you agree on behalf of yourself and any organization or company that you represent (together, “you”) that you have read and understand this Privacy Policy. If you do not agree with this Privacy Policy, do not access or use the Site.
TABLE OF CONTENTS
1. Information we Collect
2. How we use and share your Information
3. Cookies and Tracking Technologies
4. Data Security
5. Children’s Privacy
6. Third Party Websites
7. Changes to this Privacy Policy
8. Contact us
9. Governing Law and Jurisdiction
I. INFORMATION WE COLLECT
(a) Information you Submit.
Personal Information. We may collect personal information that you voluntarily provide to us when you use our services, fill out forms on our Site, or communicate with us. This may include your name, email address, phone number, and any other information you choose to provide. We will use your personal information as described below in this Privacy Policy. Users may, however, visit our Site without submitting such personal information. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Phone Numbers. If you provide a mobile or other telephone number to us, you consent to receiving text messages and telephone calls from us at that telephone number for the purpose of communicating you, to the extent permitted by applicable law.
Job Applications. If you submit a resume, job application, or related materials or other information to us, we may use that information to evaluate your qualifications and consider or respond to your inquiry or application. Your submission of a resume, job application, or related information does not in any way require Being Health to review that information or consider you for employment. To view career opportunities at Being Health or to submit a job application you may be redirected to an online career portal operated by a third party. We encourage you to review any terms and privacy policies posted on that portal.
Contact Form, Quotes, Requests for Support. To contact us, for more information and/or quotes for our applicable products and services, or to request support via the Site, you will need to provide your contact information (as discussed above) as applicable, the country your business or company is located in, details of the products or services, the business or company you work for, and the subject matter in which you are interested.
Marketing Communications. If you sign up or otherwise opt in to receive blog updates, promotions, or other communications from us, you will need to provide your email address. We will use this information to send you Being Health updates and promotional and other electronic communications. You may opt out of receiving updates and other emails from us at any time by following the unsubscribe instructions in the applicable email. We may use third-party email provides to deliver these communications to you. Email communications sent to you may include links out to portals or websites operated by third parties. This Privacy Policy does not apply to such third party’s collection of, or use of, your information and we encourage you to review any terms and privacy policies posted therein.
Health Insurance Portability and Accountability Act of 1996). Our use and disclosure of some of your Collected Information may be subject to the requirements of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (“HIPAA”) as well as applicable state law. Any information you submit to us that constitutes “Protected Health Information,” as defined by HIPAA is subject to HIPAA and applicable state law. The term "Protected Health Information" or "PHI" refers to individually identifiable health information about your past, present or future physical or mental health or condition, the provision of health care to you or the past, present or future payment for such care. If any information collected on this Site constitutes PHI, then our Notice of Privacy Practices applies.
Surveys. We may also ask you to participate in anonymous surveys, which allow us to collect additional data to help us improve our Site. Participation in such surveys is voluntary.
(b) Other Information Collected
We also passively collect technical data automatically when you visit or use our Site, including: IP Addresses and Related Data. The servers used to operate and provide the Site may collect data pertaining to you and the equipment, software, and communication methods you use to access the Internet and the Site, including Internet protocol (“IP”) addresses assigned to the computers and other devices from where you access the Internet, your Internet service provider (ISP), device ID numbers and unique identifiers, your media access control (MAC) address, your operating system, your computer screen resolution, your web browser type, the pages you access on the Site, the websites you access before and after visiting the Site, the length of time you spend on the Site, date and time stamps, clickstream data, your approximate geographic location, performance statistics, and usage data. Being Health may use this information to administer the Site and its servers, to generate statistical information, to monitor and analyze Site traffic and usage patterns, to monitor and help prevent fraud, to investigate complaints and violations of our policies, and to improve the Site.
We may combine this information with other Collected Information (including personal information) and information obtained from third parties for security reasons and to protect our rights or the rights of others. The suppliers that we use to provide the Site may collect information about your visits to the Site and other websites. Some of this information may be collected using cookies and similar tracking technologies as explained below under “Cookies and Tracking Technologies.”
Analytics. The Site uses third-party analytics tools (e.g., Google Analytic) to collect and process data about your use of the Site, including when you visit the Site, URLs of the websites that you visit prior to visiting the Site and when you visit those websites, and IP addresses assigned to the devices from where you access the Internet. Our analytics providers may set and read cookies to collect this data and your web browser will automatically send data collected by those cookies to our analytics providers. Our analytics providers use this data to provide us with reports that we will use to improve the Site’s structure and content. For more information on how Google uses this data, visit Google’s Privacy Policy and Google’s page on How Google uses data when you use our partners' sites or apps. To prevent this data from being used by Google Analytics, follow the instructions to download and install the Google Analytics Opt-out Browser Add-on for each browser you use. Using the Google Analytics Opt-out Browser Add-on will not prevent Being Health from using other analytics tools and will not prevent data from being sent to the Site itself or to Google. For more information about how Google Analytics uses cookies to measure user interactions on websites, visit Google Analytics Cookie Usage on Websites. You may disable cookies as discussed below, but that may impact your use and enjoyment of the Site.
Advertising Networks, Personalized Advertising, Remarketing, & Retargeting. From time to time the Site may use or participate in advertising networks and related advertising services that are managed and provided by third-party advertising servers, advertising agencies, technology vendors, and research firms, which may include, without limitation, Google Ads or services provided by LinkedIn, Facebook, and/or other third parties. These services collect information about your visits to and interactions with the Site and other websites and will use that information to target advertisements for goods and services and to display those advertisements on other websites. The information collected may be associated with your personal information. Advertising networks often gather data about consumers who view advertisements to make inferences about a consumer’s interests and preferences, which enables their computers to deliver advertisements directly targeted to the consumer’s specific interests. This practice is often referred to as “online behavioral advertising.” For example, a third-party advertising network might collect the type of web browser you use, the type of computer operating system you use, the domain name of a website you visit, whether or not you visit specific pages of the Site and other websites, the location of your Internet service provider, the date and time of a visit to a website, and other interactions between you and a website.
We use Google Ads and Google Analytics advertising features on our Website, which we use for the purposes set forth in this Privacy Policy. Through Google Ads, Google uses your Internet searches, cookies, and similar identifiers (e.g., pixel tags) to collect information about your visits to the Website and your interaction with our products and services to generate targeted advertisements to you on other websites that you visit across the Internet. We may also enable and implement Google Analytics advertising features on the Website. To opt out of remarketing advertising provided through Google, to customize your ad preferences, or to limit Google’s collection or use this information, visit Google’s Safety Center and Google’s Ad Settings and follow Google’s personalized ad opt-out instructions. Opting out will not affect your use of the Site.
To change your preferences with respect to certain online ads and to obtain more information about third-party ad networks and online behavioral advertising, please visit the National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Please remember that changing your settings with individual web browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads from time to time. Your device may also include a feature (“Limit Ad Tracking” on iOS or “Opt Out of Interest-Based Ads” on Android) that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes.
Social Media. The Site may allow you to connect to and share information with social media platforms and we may be required to implement cookies, plug-ins, and APIs provided by those social media platforms in order to facilitate those communications and features. We may share information that you provide us or that we may collect about your use of the Site with those platforms and that information will be subject to their privacy policies. We encourage you to review the privacy policy of any social media platform that you use in connection with the Site. In addition, by choosing to use any third-party social media platform or choosing to share content or communications with any social media platform, you allow us to share information with the designated social media platform. We cannot control any policies or terms of such third party platform. As a result, we cannot be responsible for any use or disclosure of your information or content by third-party platforms, which you use at your own risk.
Being Health is active on social media. You may have the opportunity to comment on those social media platforms regarding Being Health and the products we offer and/or to submit or upload related photographs and other materials. Being Health reserves the right to post on the Site, other websites, and social media pages any comments, photographs, or content that you post on our social media pages or provide to us through social media.
II. HOW WE USE AND SHARE YOUR INFORMATION
In addition to the uses and sharing described above, Being Health may use and disclose Collected Information as described below:
Purpose Collected and Communication with You. We will use and share your personal information and other Collected Information for the purpose for which it was collected and as otherwise set forth in the “Information You Submit” and “Other Information Collected” sections above. For example, We use your information to provide and improve our services, communicate with you, respond to your inquiries, and for other business-related purposes. If you provide us with your telephone number, we may call you in response to your questions or comments, and, as described below, we may send you text messages. We may also use your information to notify you of changes made to the Site (e.g., changes to this Privacy Policy or to our Terms of Use).
Promotional Communications. Being Health may use your information to send you promotional communications about Being Health and our products and services to the extent permitted by applicable law and in accordance with your preferences. In order to provide you with a personalized experience, these communications may be tailored to your preferences based on, for example, inferences we make using your visits to the Site or the links you click on in any Being Health emails. You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions contained in the applicable email, where applicable, or by contacting us using the contact information provided below under “Contact Us.” Note that, even if you opt out of receiving promotional communications from Being Health, you may still receive administrative communications from us with respect to your use of the Site.
Sharing with our Providers. We may share your information with third-party service providers that assist us in fulfilling our services and operating our Site and to engage in the use and sharing of Collected Information as permitted by this Privacy Policy. Our providers are authorized to and may use and disclose your Collected Information as necessary for them to provide the applicable products and services to us and as provided by their own privacy policies.
Evaluation and Improvement of the Site and our Products and Services. We may use and disclose Collected Information to analyze, develop, and improve the Site, content, materials, products, and services that we provide; to inform marketing and communication plans and strategies; to understand use demographics and preferences; to analyze the effectiveness of the Site; and to evaluate user needs and customize Site content and the user experience.
Data Aggregation. To the extent permitted by applicable law, we may aggregate personal information, user-generated content, and other Collected Information and use that aggregate data for our business purposes. We may use aggregate data to understand Site users’ needs and usage patterns, to determine what kinds of products and services we can provide, and to improve and enrich our products and services. We may provide aggregate information to our affiliates, suppliers, and other third parties for these purposes. We may also combine Collected Information with other information in our possession for purposes of using information as described in this Privacy Policy.
Lawful Processes, Security & Protection of Rights. We may use and share Collected Information as required or permitted in accordance with subpoenas, court orders, valid law enforcement requests, governmental agency requests, and other legal processes. We may use Collected Information and share it with third parties if we believe doing so is necessary or appropriate to protect our rights or the rights of others, including disclosing information as necessary to protect our operations, to enforce or bring legal action in the event of a violation of our agreements or policies, or to pursue remedies or limit damages that we may sustain.
Business Transactions. If Being Health undergoes a change in control, acquisition, merger, reorganization, or asset sale (in whole or in part), we may transfer, sell, share, or otherwise disclose Collected Information to the subsequent owner(s) or successor(s) of those transactions. We may also disclose Collected Information in connection with the evaluation of those transactions. Those owner(s), successor(s), and other recipients, as applicable, will be bound by this Privacy Policy as it applies to the information disclosed. Also, if Being Health or any of its assets are acquired or if Being Health goes out of business, enters bankruptcy, or goes through some other change in control or reorganization, Collected Information may be one of the assets transferred to or acquired by a third party.
Sharing Collected Information with our Affiliates. Based on how you use the Site and the information that you provide to or request from us, we may share your name, contact information, and related Collected Information with our affiliated companies who have products or services that we think may be of interest to you. Our affiliated companies may contact you directly with respect to such products and services. You may opt out of receiving communications from any such affiliated company pursuant to that affiliate’s own policies. You may opt out of receiving communications from us by contacting us using the information below under “Contact Us.”
With Your Consent. With your consent, we may use and share your personal information and other Collected Information in ways not specifically described in this Privacy Policy.
Automated Processing. Other than as described in this Privacy Policy, you will not be subject to decisions based on automated information processing without your prior consent.
Retention. Being Health will retain personal information for as long as it is needed for or otherwise serves the purposes outlined in this Privacy Policy, subject to applicable law. Further, personal information is retained in accordance with our policies and practices, applicable law, and contractual obligations.
Personal information collected for the purposes related to the performance of a contract or agreement between you and Being Health will be retained until such contract or agreement has been fully performed. We may be required to retain personal information for a longer period of time where required to do so under applicable law or government order.
III. COOKIES AND TRACKING TECHNOLOGIES
Our Site uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and for advertising purposes. A cookie is a piece of data stored on a Site visitor’s hard drive by the visitor’s web browser. The Site may use both cookies that we implement, and cookies implemented by our suppliers and other third parties. “First-party” cookies allow your browser to talk to the actual website that you are visiting, whereas “third-party” cookies allow your browser to talk to third-party websites, such as the source of an ad that appears on the website you are visiting or a third-party analytics provider.
Most browsers automatically accept cookies. Browsers generally also allow users to manage cookies in the browser’s settings. For example, a browser may allow you to reject cookies from certain websites, reject certain types of cookies regardless of the website, reject or disable all cookies from all websites, and/or delete cookies stored previously. Some browsers also give you the option of being notified every time a cookie is sent to your browser by a website. You have the right to disable cookies at any time through your browser settings, but doing so may impact your use and enjoyment of the Site and other websites. For example, the Site may not be able to be personalized for you, may no longer capture or remember your preferences or other choices you have made on the Site in the past, and may not remember your name or contact information.
Changing your cookie preferences in one browser will not necessarily carry over to other browsers, so you may need to adjust your preferences each time you get a new computer, install a new browser, upgrade an existing browser, or alter or delete a browser’s cookie file.
Our suppliers may use cookies and tracking technologies, such as pixel tags, to track Site visitors across the Internet to understand how you get to the Site and for the analytics purposes disclosed in this Privacy Policy. We do not have access or control over these cookies and this Privacy Policy does not cover the use of third-party cookies.
The types of information collected by a cookie and the purposes for which that information is used depends on the type of cookie. By way of illustration, the types of cookies used, the types of information collected by those cookies, and the purposes for which that information are used are described below. We may combine information collected by cookies with other Collected Information.
· Operationally necessary cookies (also called essential cookies). These are cookies that are required for the operation of the Site. For example, these cookies are required to identify irregular website behavior, prevent fraudulent activity, and improve security. They also allow users of the Site to make use of its functions. Without these cookies, features and services you have requested will not be able to be provided.
· Functional cookies. These cookies allow us to offer you enhanced functionality when accessing or using the Site. This may include to remembering choices you make, for example, remembering your preferences or settings, remembering if you reacted to something on or through the Site so that you are not asked to react to it again, remembering if you have used any feature of the Site before, remembering your username or preferences, remembering if you have used any feature of the Site before, restricting the number of times you are shown a particular advertisement, and enabling social media components. If functional cookies are disabled, various functions of the Site may be unavailable to you or may not work the way you want them to.
· Performance cookies (also called analytical cookies). These cookies assess the performance of the Site, including as part of our analytic practices to help us understand how visitors use and interact with the Site, for example, which pages on our websites users visit most often. These cookies also enable us to personalize content and remember your preferences. These cookies help us improve the way our websites work and provide a better, personalized user experience.
· Advertising or targeted cookies. These cookies record your visits to the Site, the pages you visit on our websites, and the links you have clicked. They gather information about your browsing habits and remember that you have visited a particular website. Being Health and its third-party advertising platforms or networks may use this information to make the Site and its content more relevant to your interests (this is sometimes called “behavioral” or “targeted” advertising and is further discussed above). These cookies are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. To find out more about interest-based ads and your choices, please visit the Digital Advertising Alliance, the Network Advertising Initiative, the Interactive Advertising Bureau (IAB) Europe, http://www.optout.aboutads.info, and http://www.youronlinechoices.com.
A cookie can either be a “session” cookie or a “persistent” cookie. Session cookies exist only for so long as you are visiting the applicable website. Session cookies are typically deleted or removed when you exit or quit your browser application. Persistent cookies exist for a set period of time, for example, six months or one year. Each time you visit a website that has implemented a persistent cookie, that cookie will remain active until its predetermined expiration date. You can also manually delete persistent cookies as discussed above.
The Site may also use the following types of tracking technologies: web beacons (also called clear GIFs), flash cookies, and pixels (also called pixel tags). Web beacons are tiny graphics with unique identifiers that functions similar to how cookies function but, in contrast to cookies, web beacons are embedded invisibly on websites. Flash cookies collect and store information about your use of a website and are commonly used for advertisements and videos. Pixel tags can be placed on websites or within emails to track your interactions with those websites and when emails are opened.
How We Respond to Do-Not-Track Signals. Our Site is not currently set up to respond to “Do Not Track” signals. For this reason, your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of information using cookies and other tracking technologies.
Embedded Content. The Site incorporates content, including feeds, scripts embedded in the Site’s code, and visible content (e.g., videos), provided by third parties. In some cases, those third parties collect data about how you interact with their content. For example, YouTube.
YouTube. Our Sites may use YouTube to make content in video format available to you. By accessing a part of the Sites where videos are available, watching an embedded video, or otherwise interacting with any content made available through YouTube, you signify your agreement with YouTube’s terms and conditions. YouTube collects and otherwise has access to usage data (e.g., what videos you access and watched) through videos embedded in the Site as further described in YouTube’s Privacy Policy. YouTube adheres to Google’s privacy policies and principles, part of which allow you to control certain privacy settings and what data is collected. For more information, please visit https://www.youtube.com/howyoutubeworks/user-settings/privacy/.
Google Maps. Our Sites may include Google Maps features and content. Google Maps features and content is subject to the then-current versions of Google Maps/Google Earth Additional Terms of Service at https://maps.google.com/help/terms_maps.html and Google Privacy Policy at https://www.google.com/policies/privacy/.
Information from Other Sources. We may obtain data about Site users from various third-party companies and public sources, whether offline or online (such as publicly available social media profiles), and we may combine that data with Collected Information. This enhances our existing information about our users and customers and improves our ability to contact you and our marketing’s relevancy.
IV. DATA SECURITY
Personal data you provide to us should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up to date.
We maintain reasonable technical, physical, and organizational procedures and security measures designed to safeguard and protect your personal information from unauthorized loss, alteration, access, use, and disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure or reliable, and we cannot guarantee absolute security of Collected Information.
V. CHILDREN'S PRIVACY
Our Site is not designed for or directed at children under 13 years of age. We do not knowingly collect or use information from individuals under the age of 13 through the Site.
VI. THIRD PARTY WEBSITES
The Site may link to, or be linked to, websites, or services not maintained or controlled By Being Health. Being Health is not responsible for the privacy policies or practices of any third parties or any third-party websites, applications, or services. This Privacy Policy does not apply to any third-party websites, applications, or services or to any personal or other information that you may provide to third parties. You encourage you to read the privacy policy for each website, application, and service that you visit or use.
VII. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will post the updated version on our Site and update the "Effective Date" at the top of this page. All updates will be effective immediately upon posting of the updated Privacy Policy on the Site. Material changes will be clearly posted on the Site or otherwise communicated to you. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
VIII. CONTACT US
If you have any questions or concerns about this Privacy Policy or our information practices, please contact us at:
Privacy Officer
ATTN: Lynn Halsey, Director, Clinical Operations
11 Hanover Sq, 18 FL
New York City, NY 10005
Telephone: (888) 668-7600
IX. GOVERNING LAW AND JURISDICTION
This Privacy Policy is subject exclusively to the laws or rules of the United States of America and the State of New York.